Author: Anton Cherkasov
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How to build AI chatbots for customer support
What is an AI chatbot? An AI chatbot is an automated software program that uses artificial intelligence to interact with users in a conversational manner. It is designed to understand natural language inputs and provide relevant responses or actions. AI chatbots can be used for various purposes, including customer support, lead generation, and virtual assistants.…
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Becoming Guest Obsessed with AI Chatbots
In today’s digital age, businesses are constantly looking for ways to enhance their customer experience and improve operational efficiency. One technology that has gained significant popularity is AI chatbots. AI chatbots are computer programs designed to simulate conversations with human users, providing personalized interactions, 24/7 availability, and efficient issue resolution. Implementing chatbots in business requires…
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Why AI chatbots are the future of customer support in SaaS
What are AI chatbots? AI chatbots are computer programs that use artificial intelligence and natural language processing to simulate human conversation. They are designed to interact with users in a conversational manner, providing information, answering questions, and assisting with tasks. AI chatbots in SaaS can be integrated into various platforms such as websites, messaging apps,…
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5 benefits of using AI chatbots for automating customer support in SaaS
What are AI chatbots? AI chatbots are computer programs that use artificial intelligence to simulate human conversation. They are designed to interact with users in a natural and conversational manner, providing assistance and answering questions. AI chatbots can be integrated into various platforms, such as websites and messaging apps, to automate customer support processes. Why use AI chatbots…
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Enhancing Customer Support with AI: A Comprehensive Guide
In today’s competitive business landscape, providing exceptional customer support is crucial for maintaining customer satisfaction and loyalty. With the advancements in artificial intelligence (AI), companies now have the opportunity to revolutionize their customer support strategies. This comprehensive guide will explore the role of AI in customer support, different AI technologies for customer support, implementing AI…
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Custom widget tabs
Here’s a quick update on what’s been happening with Craftman last week. Home Tab customization You now have the ability to customize the tabs displayed on the home section. You can choose from four options: You can configure this in Settings > Widget Tabs. If you’d like to add new sections or have any other…